Returns & Exchanges

At INTERSPORT Australia, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy for change-of-mind purchases on all unworn items in original packaging. Whether you shopped online or at one of our local stores, our goal is to get you back in the game with the right equipment as quickly as possible.

Return Process

  • 1.
    Check Eligibility

    Ensure your items are in original condition, unworn, with all tags attached and original packaging intact within 30 days of purchase.

  • 2.
    Initiate Your Return

    Visit our online returns portal to enter your order number and email address, or bring your receipt to your local INTERSPORT store for an immediate assessment.

  • 3.
    Pack and Post

    Securely package your items and attach the provided return shipping label before dropping the parcel off at any Australia Post location.

  • 4.
    Refund Processing

    Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days via your original payment method.